How many software licenses do I need to purchase? I ordered an EdgeRift product and have not received the Product Key. How can I get my code? I lost my Product Key. How can I retrieve it? What is EdgeRift's product return policy? Are there volume discounts available for multiple purchases? I don't have a credit card. Do you offer any alternative payment methods? What kind of special offers are available to Apple and FileMaker employees?

I'm having frequent crashes or freezes. What can I do about this? How do I update to the latest version of an EdgeRift product? I'm new to Mac OS X, and I'd like to use your software. I don't know what I'm doing; can you walk me through the process? How do I install software on my Mac? How do I completely uninstall software from my Mac? When using the Safe Deposit Box feature, I get error code 11. How can I resolve this?

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