ALLSECURE
Select a question on the right to view the answer.
If you can't find an answer or solution, please contact us for help. We will make every effort to get back to you as soon as possible.
How do I store my information in AllSecure?
Your information is stored in AllSecure as individual items. Item templates currently offered by AllSecure include Password / Web Login, Credit Card, Frequent Flyer Information, Calling Card, Insurance Information, Bank Account, Safe Deposit Box, and Secure Note.
Items
To create an item:
- Click the
button icon directly underneath the list view. - From the Add Item sheet window that appears, select the type of item you wish to create and click OK.

Categories
If you store a large number of items in AllSecure, organize your items into categories to stay clutter-free. You can create as many as you need and colorize them accordingly.
To create a category:
- Click the
button icon directly underneath the categories list. - From the Add Category sheet window that appears, enter a unique name for the category, select a color, and click OK.
How do I use Safe Deposit Boxes?
A Safe Deposit Box is a kind of AllSecure item that allows you to securely store up to 2GB of compressed files and folders. Files stored in a Safe Deposit Box are ZIP-compressed and AES-256 encrypted.
To create a new Safe Deposit Box, click the
button icon directly underneath the list view. You can also drag and drop files into the list view to create a Safe Deposit Box that contains the dragged files.
To retrieve files stored inside a Safe Deposit Box, double-click on the item displayed in the list view. The Item Inspector window appears.
Safe Deposit Boxes have a maximum size of 2GB¹. If you need to store many files, consider splitting them into multiple Safe Deposit Boxes.
1. Maximum file storage size depends on the complexity of the directory structure, as additional storage is required for maintaining the
directory list.
Using Item Inspector with Safe Deposit Boxes
The Item Inspector panel allows you to view and edit Safe Deposit Box details. The following illustration explains how to use Item Inspector with Safe Deposit Boxes.
How do I backup, restore, or transfer my database?
Hard drive failure can strike when you least expect it. We highly recommend that you configure Time Machine (a feature in Mac OS X Lion), or another application, to perform automatic backups of the AllSecure database. Then, you'll never have to worry about losing any of the data stored in AllSecure.
Backing Up
To configure Time Machine, open System Preferences in Mac OS X and look for the Time Machine preference pane. You'll need an extra hard drive connected to your computer, if you don't already have one.
To configure another backup application, refer to that application's user manual or help guide. As long as your home folder (along with its subdirectories) is selected for backups, you have nothing to worry about when it comes to backing up AllSecure's database. (If you need to know the precise location of where the AllSecure database is stored, refer to the AllSecure Database Directory below.)
To perform a manual backup, simply copy the files from the AllSecure Database Directory to another hard drive, or USB jump drive.
Restoring
To restore an AllSecure database, simply copy the backed-up database files (from wherever they are stored) into the AllSecure Database Directory. You will need to create the 'AllSecure' folder if it doesn't exist (the database files must be placed inside of it).
To replace an existing AllSecure database with another, delete all files and subfolders stored in the AllSecure Database Directory. Next, copy the replacement database files into the same directory.
Transferring
To transfer an existing AllSecure database to another computer, copy the files from the AllSecure Database Directory to a storage device (e.g., hard drive or USB jump drive). Next, connect the storage device to the destination computer. Open the AllSecure Database Directory on the destination computer and delete all files and subfolders that are inside. Finally, copy the replacement database files to the same directory.
AllSecure Database Directory
The AllSecure database files are stored in the following location:
/Users/YourNameHere/Library/Application Support/AllSecure
YourNameHere is your Mac OS X username.
Important: Before backing up or restoring AllSecure database files, ensure that the AllSecure application is completely closed; otherwise, database file corruption may occur.
When using the Safe Deposit Box feature, I get error code 11. How can I resolve this?
When I move data to a Safe Deposit Box, why is it still on my computer in the original location?
AllSecure does not automatically delete the original files and folders from your computer because we do not want you to lose any data in the case that it is accidentally dragged into the app.
Once you have created a Safe Deposit Box, please drag the original data to your Mac's Trash folder, and then open Trash. From the Finder menu, select Secure Empty Trash. Next, click OK in the pop-up box to securely erase the original data from your hard drive.
How do I change my password for AllSecure?
From the AllSecure application menu, select Preferences. Then, click the Change Password button and follow on-screen instructions.
How do I check to see if I have the most recent version of AllSecure?
From the AllSecure application menu, select Check for Updates. Follow the on-screen instructions to update the software.
How do I print my records for safekeeping?
Click File and then Print in the application menu. If you would like to print certain items only, be sure to select them in AllSecure before you begin printing—only the selected items will be printed. If you do not select any items, all items in AllSecure will be printed.
I can't find an item for something I would like to store. What should I do?
AllSecure has item type called a Safe Deposit Box that was designed specifically for this purpose. Just like a real safe deposit box, you can place anything and everything inside an AllSecure Safe Deposit Box.
For more information, refer to the article on this page entitled, "How do I use Safe Deposit Boxes?"
What happened to RiftVault?
In 2009, RiftVault was renamed to AllSecure to eliminate some customer confusion that occurred due to branding. Customers who purchased RiftVault are eligible for a free upgrade to AllSecure. Just download the latest version of AllSecure, and when prompted, enter the same Product Key that you received when you purchased RiftVault.
If you have any questions, or need help upgrading, please contact us for assistance.



