If you emailed with a question or problem, we will get back to you as soon as possible! Due to the high volume of email we receive, it could take longer than several days for a response.
Unfortunately, we are not always able to reply to suggestions and requests. However, don't worry -- we do read every email we receive, and we do pay attention to good ideas!
We're here to help.
Our support team is working hard to get back to you as soon as possible. It could take up to a week for a response.
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You may also email us at firstname.lastname@example.org for help.
BEFORE YOU WRITE US
Check out our FAQ page, which contains nearly every question that we receive on a daily basis!
If you are having a problem with our software, try to describe it as throughly as possible. Things you might want to mention, include:
- App you are writing about
- App version
- Device model (e.g., iPhone 4S)
- OS version (e.g., iOS 5.0.1)
A link to a screenshot or video illustration of the problem also helps!